Terms of service

Terms of use

ECOSUN Ltd. reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store in accordance with its needs and customary practices. ECOSUN Ltd. undertakes to inform the users of any modifications as well as of any change through the website of this e-shop.


Information & Products Provided

ECOSUN Ltd. is committed to the quality, completeness and validity of the information that is posted on the website http://b2b.ecosun.gr and https://ecosun.gr both in terms of the exact information displayed and the information provided , from its online service store, subject to any technical or typographical errors that can not be predicted or inadvertently occurred or the site has been ruled out for reasons of force majeure.


Limitation of Liability

ECOSUN Ltd. is not liable to any customer / user for damages that may arise from the execution or not of their order (except in the case of paragraph 9. “Withdrawal / Return – Replacement of Products”).
It also reserves the time of delivery of the goods in cases of force majeure. The online store no guarantee can provide for the availability of the products, but it guarantees timely information to final consumers about their unavailability.
The online store ECOSUN Ltd. provides the content (e.g., information, names, pictures, illustrations, etc.), the products and services available through the site “as they are”.
Under no circumstances is the online store of ECOSUN Ltd. is not responsible for any legal or civil and / or criminal claims or for any damage (positive, special or incidental, which is indicative and not restrictive, alternatively and / or cumulatively consists of loss of profits, data, lost profits, etc.) by visitors of the site or third parties due to a reason connected with the operation or not and / or use of the website and / or inability to provide services and / or information made available by him / her and / or any unauthorized third party interventions Quasi and / or services and / or information available through it.


Intellectual property rights
The websites http://b2b.ecosun.gr and https://ecosun.gr are the official web sites of ECOSUN Ltd. All content on the web pages, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of ECOSUN Ltd. and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copy, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the actual provider of the Website Content are prohibited. Any reproduction, re-issue, upload, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only upon prior written permission of ECOSUN Ltd. or any other legitimate beneficiary of the above copyright.
The names, icons, logos and distinctive features that represent ECOSUN Ltd. and / or its online store and / or third parties affiliated with them as well as their products or services are exclusive trademarks and distinctive features of ECOSUN Ltd. and / or http://b2b.ecosun.gr and https://ecosun.gr and / or the third party above and are protected by Greek, Community and international trademark and industrial and intellectual property laws. In any case, their appearance and exposure to the websites http://b2b.ecosun.gr and https://ecosun.gr should in no way be construed as a transfer or assignment of a license or right to use them.


User Liability
Users of the web sites http://b2b.ecosun.gr and https://ecosun.gr accept that they will not use these and the online store of ECOSUN Ltd. for sending, posting, sending by e-mail or otherwise transmitting any Content is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, violating someone else’s privacy, showing empathy or expressing racial, ethnic or other discrimination, can cause harm to minors in any way, is not entitled to be transmitted in accordance with law or contractual or management (such as internal information, proprietary confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements) violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other code, file or program that has designed to interrupt, cause damage, destroy or operate any software or computer hardware intentionally or unintentionally pending Greek and Community law and its provisions may harass third parties in any way and any Content is used to collect or store personal data about other users


Trading Confidentiality
Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information submitted by the user / member to ECOSUN Ltd. are confidential and ECOSUN Ltd. has taken all necessary measures to use them only insofar as this is deemed necessary in the context of the services provided. Some of the measures taken are the following:

  1. Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.
  2. ECOSUN Ltd. does not disclose the details of its customers and transactions unless it has written authorization from you or it is required by a court order or decision of another public authority.

3. In the event that ECOSUN Ltd. uses third parties to support its systems, takes care of ensuring secrecy.

  1. iv. You can ask for any information that is being held for you and for correction if you can substantiate the error.
  2. v. For your own security, you should also handle all information provided through the service as confidential and confidential and not make any disclosure to third parties.
  3. vi. In any case, the electronic shop of ECOSUN Ltd. in no way discloses or discloses your personal data and the information you trust us. The personal data that you make available to us as a member is used solely for the execution of your transactions. All information is encrypted and kept secure.


When you visit the pages of http://b2b.ecosun.gr and https://ecosun.gr and in order to order products and to ensure the possibility of communication with you to inform you about our new products , you may be asked to provide information about you (name, profession, e-mail address, date of birth, etc.). Any personal data you post anywhere on the pages and services of the websites http: //b2b.ecosun.gr and https://ecosun.gr are intended solely for the purpose of communicating, improving the services provided and ensuring its operation and may not be used by any third party (except as provided by law to the competent authorities), without complying with the provisions of Law 2472/97 on the protection from the processing of personal data, as is the case every time.
The online store of ECOSUN Ltd. operates in accordance with applicable Greek and Community law and keeps your personal data secure for as long as you are registered with a service at http: // b2b.ecosun.gr and https://ecosun.gr which are deleted after in any way terminate the business relationship.
These data in extremely rare and special cases may also be communicated to co-operating with ECOSUNE. business, with the aim of supporting, promoting and executing the transaction relationship, but always preserving their personal character. For any questions or suggestions related to these issues, please contact us at http://b2b.ecosun.gr and https://ecosun.gr. At any time, the user retains the right to update or to object to the further processing of his data under Article 13 of Law 2472/97 on the protection of personal data.


Products’ market

ECOSUN Ltd. makes every effort to provide high quality services, but nevertheless is not responsible for any errors in prices and paper products and can not ensure that there will be no interruption of the website or “human” errors when updating / listing the price a product. For security and market efficiency, we invite you to find out that a product is offered at an abnormally low or high price compared to its market value before proceeding with ordering the company to contact the company at 2310-327914 or via e-mail of the website.


Undo / Return – Replacement of Products

You have the right to return the products you have purchased and ask for them to be replaced a) in all cases where ECOSUN Ltd. has proven fault. mistaken products or products of poor and defective quality (mistakes in ordering, invoicing, shipment, damaged during transportation or poor packaging); and (b) in all cases where there was a problem / actual defect in the product quality) covered by the warranty of the product and provided that the guarantee has been given by ECOSUNE. . Products covered by third party guarantees such as the manufacturer of the product or his representative are not covered by this provision.
In all cases, and for all the above cases, the maximum repayment period for replacement may not be extended beyond ten (10) calendar days from the date of receipt. In addition, in all cases, the product to be replaced must be accompanied by the original proof of purchase. In all the above cases, the products to be replaced must be in the condition received by the customer, complete and without damage, and their packaging is the one that normally accompanies the product and is in perfect condition, together with all the documents which accompanied the product (eg invoice, delivery note, etc.). Before each return, it is advisable to consult with the online store of ECOSUN Ltd. . In any case, return and replacement is possible under the following conditions:

  1. contact the same day or the next business day with the Online Store
  2.  the product has not been used

3. the product is accompanied by all necessary documents proving the transaction (eg Invoice, Bulletin and so on)

If they are not returned within 10 days then ECOSUN Ltd. may not accept any return and replacement.


Order cancellation
An order may be canceled in the following cases:
If the online order has been completed but the product has not yet been shipped, you can call 2310-327914 and one of our partners will be responsible for canceling your order, provided it has not been started.
After receiving the product, call us at 2310-327914 or contact us via the site’s e-mail form explaining why you wish to cancel your order. A partner will serve you immediately and will inform you of all your choices.


Payment methods
The form of payment is set as a prepayment of the full amount before sending the order by depositing one of the following bank accounts and sending the copy of the bank payment order by fax to 2310-325693. Upon receipt of the copy of the bank payment order, we will send you your order.

Discount your order in one of the following bank accounts we partner with:

PIRAEUS: 5226-031373-618

IBAN: GR36 0172 2260 0052 2603 1373 618

ALPHA BANK: 714-00-2320000620

IBAN: GR61 0140 7140 7140 0232 0000 620

EUROBANK: 0026-0257-20-0200885928

IBAN: GR73 0260 2570 0002 0020 0885 928

NATIONAL: 218/470428-23

IBAN: GR82 0110 2180 0000 2184 7042 823
PRO BANK: 423576012017

IBAN: GR30 0540 0700 0004 2357 6012 017

ATE BANK: 0770400311926

IBAN: GR04 0432 3270 0007 7040 0311 926

EMPORIKI: 88043715

IBAN: GR63 0120 6470 0000 0008 8043 715



Shipping charges
For orders in Athens and Thessaloniki there will be no additional charge. For the rest of Greece, the cost of transport is variable. Please ask in advance to inform you of the full cost of the transport. Otherwise, it is assumed that the shipping cost of the order in question is accepted.